Help & Support – ZotPro

Need Help?

The ZotPro team is available to assist you and answer your questions regarding the use of the platform.

You may contact us for:

• technical issues,
• questions regarding your account,
• booking difficulties,
• reporting a problem,
• information requests,
• or any other assistance related to the platform.

Support Contact

📧 Email: zotpro@gmail.com
📞 Phone: 0693463628

Support Hours

Our team strives to respond as quickly as possible.

Support availability:

• Monday to Friday
• 9:00 AM to 5:00 PM (Réunion Island time)

Important Notice

ZotPro is a platform that connects users with service professionals.

Complaints regarding:

• service quality,
• disputes,
• refunds,
• or issues related to a professional’s work,

must be handled directly with the concerned professional.

However, ZotPro may intervene as a mediator or review reports in order to maintain the quality and safety of the platform.